Privacy Policy
Privacy Policy
Last updated: June 2026
Tendstore ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit tendstore.com.
1. Information We Collect
When you place an order, we collect your name, email address, shipping address, phone number, and payment information. We also collect browsing data such as IP address, browser type, and pages visited through cookies and analytics tools.
2. How We Use Your Information
We use your information to process and fulfill your orders, send order confirmations and shipping updates, respond to customer service inquiries, improve our website and products, and send promotional emails if you have opted in.
3. Data Sharing
We do not sell your personal information. We share data only with trusted third parties necessary to operate our business: payment processors (PayPal, Stripe), shipping carriers, and analytics services (Google Analytics). All partners are required to handle your data securely.
4. Cookies
We use cookies to remember your preferences, analyze site traffic, and improve your shopping experience. You can disable cookies in your browser settings, though some features may not function properly.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically 3 years for order records, or as required by law.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at support@tendstore.com. We will respond within 30 days.
7. Security
We use SSL encryption and industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
8. Contact
For any privacy-related questions: support@tendstore.com